Privacy Policy
PRIVACY POLICY
Last Updated: September 20, 2026
This Privacy Policy describes how your trailer rental LLC ("we", "us", or "our") collects, uses, and shares your
personal information when you visit or make a rental reservation through our website (the "Site").
1. INFORMATION WE COLLECT
When you visit the Site or utilize our trailer rental services, we collect certain categories of information:
• Identity and Contact Data: Includes your full name, billing address, physical address, email address, and
phone number.
• Rental Verification Data: Includes your driver's license number, auto insurance provider details, and tow
vehicle specifications to ensure safety compliance.
• Financial Data: Includes transaction details and payment data.
• Device and Technical Data: Includes your IP address, browser type, time zone, and information about how
you interact with our Site.
2. HOW WE USE YOUR INFORMATION
We use the collected information to fulfill core business and regulatory purposes:
• Processing, managing, and fulfilling your trailer rental reservations.
• Verifying identity and rental eligibility (e.g., valid driver's license and towing insurance).
• Processing financial transactions and managing security deposits.
• Analyzing website traffic trends to improve performance and user experience.
• Detecting potential risk or fraud.
• Marketing and Communications: Sending updates, promotions, and transactional alerts via email and
SMS text messaging.
3. SHARING YOUR INFORMATION WITH THIRD PARTIES
We share your information with trusted third-party service providers to help us operate efficiently:
• Payment Processing (Stripe): We use Stripe for payment, analytics, and other business services. Stripe
collects identifying information about the devices that connect to its services. Stripe uses this information to
operate and improve the services it provides to us, including for fraud detection. You can learn more about
Stripe’s privacy practices at stripe.com/privacy.
• Website Analytics (Google Analytics): We use Google Analytics to help us understand how our
customers use the Site. Google may collect your IP address, data related to the device/browser you use,
and your activity on our website. You can read more about how Google uses your Personal Information at
google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:
tools.google.com/dlpage/gaoptout.
• Communication Platforms: We share contact information with our email marketing vendors and SMS text
messaging providers to send you requested messages and promotional offers.
• Compliance with Law: We may share your information to comply with applicable laws and regulations,
respond to a subpoena, or protect our legal rights.
4. SMS & EMAIL MARKETING COMMUNICATIONS
If you opt-in to receive our marketing or promotional communications, you consent to receive text messages
and emails at the contact info provided.
• Email Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe"
link at the bottom of any email we send.
• SMS Opt-Out: You can cancel text messaging services at any time by texting "STOP" in reply to any mobile
message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm
that you have been unsubscribed.
• SMS Privacy Protection: We value your mobile privacy. SMS consent and phone numbers collected
specifically for text messaging purposes will not be shared, sold, or rented to third parties or affiliates for
their own marketing purposes.
5. DATA RETENTION
When you place a rental order or submit verification details through the Site, we will maintain your information
for our records unless and until you ask us to delete this information. Please note that certain data must be
retained for legal, tax, or insurance auditing purposes under Nebraska law.
6. YOUR SECURITY
We implement industry-standard administrative and technical security measures designed to safeguard your
data. For financial data, Stripe processes all transactions on their secure infrastructure using standard
encryption methods.
7. CHANGES
We may update this privacy policy from time to time in order to reflect changes to our operational practices or
for other operational, legal, or regulatory reasons.
8. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a
complaint, please contact us:
By Email: info@ascendtrailerrentals.com
By Mail: 3415 L Avenue, Kearney, NE 68847